Page 11 - Guest Experience Brochure 2016
P. 11

INSURANCE COVERAGE

All CanaDream vehicles are insured with $5     claim is closed. Claims that are less than                 property, nor does it cover costs for
million public liability and property          the deposit amount will have the                           accommodation, transportation or
damage. A deposit of $750 to $1,500            difference refunded to the Guest upon                      replacement of vehicle if the vehicle is
is required on a major credit card for the     closing of the incident claim. The Guest is                stolen or should an incident occur that
collision and comprehensive insurance          responsible for the maximum charge                         makes the CanaDream vehicle inoperable.
deductibles as outlined below. The deposit     detailed below where expenses include,                     In these situations and, depending on
is refundable upon the return of the           but are not limited to: towing, storage fees,              availability, a new, signed, rental
vehicle in the same condition as it was        damage to CanaDream vehicle, damage to                     agreement must be in place before a
received and not involved in any incident      third party property, injury claims,                       replacement vehicle is provided. Incidents
claims. Any Guest that is involved in an       insurance adjuster fees, legal fees. In                    must be reported within 24 hours and be
incident will have their deposit held (to the  addition, a $100 administration fee                        accompanied by a written accident report
maximum charge listed below) for a             will apply to every incident. Our insurance                and police report or file number.
minimum of 60 days until the incident          does not cover liability for loss of personal

Please note the following conditions related to                     Prohibited Travel Areas
Travel in Unauthorized and Prohibited Areas:
                                                                    TRAVEL IN THE FOLLOWING AREAS IS STRICTLY FORBIDDEN AT
Unauthorized Areas include northern surcharge areas, the USA,       ALL TIMES:
and any restricted geographic areas which CanaDream may
determine at any time. Without prior permission to drive the        •	 Logging and non public roads
vehicle in these areas, there is no insurance coverage; the Guest   •	 Mexico
is responsible for all damages, related expenses and costs; the     •	 Denali Highway in Alaska
Guest is subject to a $900 penalty. CanaDream reserves the right    •	 The Dalton Highway (north of Livingood)
to restrict access to specific geographic areas at any time. These  •	 North Canol Highway in the Yukon
restrictions may be applied at the time of pick up. The Guest       •	 Death Valley between May 1 – September 30
assumes all responsibility for any expense or loss of time while    •	 Any and all un-numbered roads and highways
travelling in restricted geographic areas.

Permission is automatically       THE GUEST IS RESPONSIBLE FOR THE FOLLOWING MAXIMUM CHARGES PER INCIDENT:
granted to travel in the areas
below with pick ups in                                                                                                                    Guest 25+ Guest 21-24
Whitehorse. However, there is a
northern surcharge of $500 for    Two vehicle accident on a signed and numbered road, fire, theft, or vandalism                           $750 $1,500
Guest departures starting from    (with police and accident report)
Vancouver, Calgary, Edmonton,
Toronto, Montreal or Halifax      Windshield/Glass                                                                                        $500 $500
with permission to travel on/in:
                                  Off-Road (e.g. campsites, parking lots, driveways, gas stations, etc.)                                  $1,500 $1,500
•	 Alaska Highway north of Fort
  St. John, BC                    Single Vehicle Incident: any damage caused by contact with any stationary object                        $1,500 $1,500
                                  (eg: parked vehicle, walls, trees, bridges, etc) anywhere (on or off-road, private or public property)
•	 Cassiar Highway (#37) north
  of Kitwanga, BC                 Damage from an unknown cause, including hit and run by an unknown party                                 $1,500 $1,500

•	 Highway 35 north of Peace      Damage frm an unknown cause, including hit and run by an unknown party                                  $1,500 $1,500
  River, AB
                                  Acts of Nature (Natural disasters including, but not limited to, hail, floods, lightning)               $1,500 $1,500
•	 Quebec & Labrador north and
  east of Sept-ÎIes               Tire damage (does not include tow charges)                                                              $1,000    $1,000
                                                                                                                                          per tire  per tire
•	 Baie James Road, QC
•	 Northwest Territories          Interior damage (not caused by two vehicle accident on a numbered road)
•	 Yukon
•	 Nunavut                        Collision with animals                                                                                  $750 $1,250
•	 Newfoundland
                                  Undercarriage damage (not caused by two vehicle accident on a numbered road)                                      All Guests
Vehicles for travel to the above  No written accident report & police file number (or station notification within 24 hours of incident)              All Costs
areas must be expressly           Committing hit and run                                                                                             All Costs
requested and confirmed at the                                                                                                                       All Costs
time of reservation.

                                  Incidents while driving in unauthorised areas or in the USA without prior authorization                           All Costs

                                  Incidents caused while the vehicle is driven by an impaired driver, or an unauthorized driver                     All Costs

                                  Damages incurred as a result of an illegal act(s) and/or wilful damage                                            All Costs
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